Privacy Policy

1. Information We Collect

We collect only the information needed to provide, secure and improve the Services:

• Contact information you provide, such as your name, company name, email address and the content of your messages.
• Account information for customers, such as user names, organization details and authentication settings.
• Device and connection information required to operate secure access, such as device identifiers, operating system version, device posture status, IP address and connection timestamps.
• Website usage information, such as browser type, pages visited and referring pages, collected through standard server logs.

2. How We Use Information

• To provide, operate, maintain and secure the Services.
• To authenticate users, enforce access policies configured by our customers and prevent fraud or abuse.
• To respond to inquiries, provide customer support and send service-related notices.
• To monitor performance, troubleshoot issues and improve our products.
• To comply with legal obligations and enforce our agreements.

3. Network Traffic

Traffic routed through the Services is encrypted in transit. We do not sell, rent or use the content of your network traffic for advertising. Connection metadata may be processed and logged to deliver the Services, provide security features and generate audit records requested by our business customers.

4. How We Share Information

We do not sell personal information. We share information only in the following cases:

• With service providers that help us operate the Services (for example, hosting and email providers), under contractual confidentiality and security obligations.
• With the business customer that administers your account, where you use the Services on behalf of an organization.
• When required by law, regulation, legal process or a valid governmental request.
• In connection with a merger, acquisition or sale of assets, subject to this Privacy Policy.

5. Data Retention

We retain personal information only for as long as necessary to provide the Services, meet the purposes described in this Privacy Policy, or comply with legal, accounting and reporting requirements. When information is no longer needed, we delete or anonymize it.

6. Data Security

We use administrative, technical and physical safeguards designed to protect personal information, including encryption in transit, access controls and the principle of least privilege. No method of transmission or storage is completely secure, but we work continuously to protect your information.

7. Cookies

The Website does not use advertising or cross-site tracking cookies. We may use strictly necessary cookies or similar technologies required for the Website to function.

8. Your Rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at supanami@mail.supanami.com. We will respond within the time required by applicable law.

9. Children's Privacy

The Website and the Services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

10. International Transfers

We are based in the United States, and information may be processed in the United States and other countries where we or our service providers operate. We take appropriate steps to protect information transferred internationally.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date above. Material changes will be communicated through the Website or by email where appropriate.

12. Contact Us

If you have questions about this Privacy Policy, please contact: SUPANAMI NETWORKS LLC, 30 N Gould St, Num 69430, Sheridan, WY 82801, United States. Email: supanami@mail.supanami.com